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Bega

How Bega Australia advanced its digital transformation with a custom-built Hive BI shift reporting solution.

Custom Platform Development
API Development
Data Driven Insights

Food & Beverage Manufacturing

Hive BI

Bega Australia
Hive BI Shift Reporting Tool

01. What

Ribbon Gang partnered with Bega Australia to deliver a custom-built digital shift reporting solution, embedded directly within Hive BI. As part of Bega’s broader digital transformation strategy, this tool streamlined operations, improved reporting accuracy, and empowered site managers with real-time insights tailored to their unique workflows.

02. How

The Challenge:

Bega needed a centralised, consistent, and digital method to capture and report key shift metrics across multiple production sites. Existing tools were siloed, paper-based or overly manual, leading to data delays, errors, and limited operational visibility.

Why Ribbon Gang?

Ribbon Gang was engaged for our proven ability to design custom digital tools that integrate seamlessly into existing platforms. Bega needed a partner who understood Hive BI and could translate site-level workflows into a usable, scalable digital product.

Constraints:

  • The solution needed to be delivered within 3 months
  • Full integration into Hive BI, with no external dependencies
  • Usability across multiple roles and digital skill levels
  • Alignment with Bega’s existing systems and internal terminology

03: Our Approach

We co-designed the solution with operational leaders, conducting hands-on discovery sessions with shift managers, site leads, and national stakeholders. This collaborative process ensured the final product reflected real-world processes while introducing best-practice digital reporting frameworks.

Tools & Techniques:

  • Hive BI (core platform for form and dashboard delivery)
  • Power Automate for conditional logic and data flows
  • SharePoint for document management and SOP version control
  • API hooks and logic designed for potential future integrations

Creative Highlights:

  • Fully dynamic form with conditional fields, pre-fill logic, and accountability sign-offs
  • Embedded safety reporting and production variance logic
  • Designed in “on-floor language” to ensure high adoption
  • Dashboard layer for regional and executive visibility

This is what digital transformation should feel like: simple, smart and actually useful.

— Nathan Sugars, Operations Manager

04. Execution Highlights

Deliverables:

  • A custom-built Hive BI shift report tool tailored to Bega’s operations
  • Embedded data validation and accountability functions
  • Live dashboards for daily and weekly performance visibility
  • Collaborative documentation and team training to support rollout

Unexpected Wins:

  • Shift leads embraced the tool faster than expected due to the “built-for-us” feel
  • Previously unseen trends in safety and productivity emerged within weeks
  • Gave national ops managers consistent cross-site visibility for the first time

05. Results & Outcomes

  • Shift reporting time reduced by over 65%
  • 90%+ tool adoption within 4 weeks
  • Marked improvement in data consistency and report quality
  • Faster feedback loops between shifts and site leadership

Impact:

The project represents a key milestone in Bega Australia’s digital transformation journey, transforming a once-manual process into a reliable, real-time operational tool. It has set the foundation for further digital innovation across production reporting and workforce management.

Ribbon Gang respectfully acknowledges the people of the Wiradjuri, Gadigal, and Kulin Nations as the traditional custodians of the land on which our company operates. We pay our respects to their Elders past, present, and emerging.

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